Quality Assurance

Sentry Medical Pty Ltd has established itself as an industry leading provider of high-quality and reliably supplied medical consumables and devices by providing the best quality and value proposition to its customers.

Through its commitment to continual improvement, Sentry Medical strives to meet customer expectations by supplying products and services that adapt to the dynamic and changing needs of today’s healthcare professional.

Sentry’s compliance with ISO 13485:2003 Quality Management Systems is evidence of this commitment to meeting customer’s quality requirements.

To achieve its quality policy, Sentry believes:

  1. Every member of Sentry Medical team shares the responsibility for quality improvement. All employees are made aware of the importance of the company’s quality objectives and their role in maintaining this standard.
  2. The quality of support, interaction and achievement at every point in its supply chain is significant to success. Wherever possible Sentry will work in partnership with our suppliers.
  3. Information, communication, education and training are important for the implementation of the quality policy. Training will be given to staff at all levels so that they possess the competences for their roles with particular emphasis placed on ways of improving customer service.

Sentry Medical will always be committed to the philosophy of continual improvement in product and service quality. Its commitment to quality accreditation and ongoing staff training is evidence that it stands by this policy.